Question: How Easy Is It To Leave Virgin Media?

Does it cost to leave Virgin Media?

If you decide to end part or all of your services with Virgin Media during a minimum period, we may charge you an Early Disconnection Fee.

If you move to a property outside our network area during your minimum period, you may have to pay an Early Disconnection Fee for ending your contract early..

What happens when my virgin contract ends?

What if I don’t make any changes when my contract ends? Your service will continue after your minimum term ends. You can stay as you are, arrange a new contract with us or switch to a different provider at any time by giving us 30 days’ notice.

How long is Virgin Media contract?

Our standard offers are available with a fixed term contract of 9, 12, 18 or 24 months, depending on the bundle or offer you’ve chosen. If you’re settled where you are and you don’t plan to move home, this type of contract may work best for you.

How much does it cost to move house with Virgin Media?

During moving, customers will pay £20 movers’ fee for moving these services to the new area. The early disconnection fee if the move happens within the contracted period, will apply.

Can you set up wifi before you move in?

It may be tempting to sign up for your internet before you move house, but we generally advise against this. You could run the risk of either disabling the current occupant’s phone and internet, or not being able to give the provider access to the property if they need to be able to go inside for any reason.

Is it easy to leave Virgin Media?

All you need to do is call Virgin Media and select the option ‘If you’re thinking of leaving Virgin Media’. Call 150 from your Virgin Media telephone or call 0345 454 1111 from any other phone to cancel. For more information, do check out our Virgin Media customer service numbers page.

Can I take my virgin box to another house?

Go to Home>Settings>Technical Stuff. If they both match then you’ll be able to use your box at your friends.

What do I do with my old virgin box?

This means that customers who have old Virgin Media equipment, that we can’t redeploy, can take it to their nearest electrical waste recycling centre where it will be disposed of in a responsible way to it can be reused and recycled for other products.

Can I cancel Virgin media if they increase price?

It says if you are affected by the price increase, you can leave your contract without paying any early termination charges. You’ll need to contact Virgin Media within 30 days of receiving your notification of the price increase. … If you want to stick with Virgin, you’re in a great position to renegotiate a better deal.

Can I use my old TiVo box in another room?

Can I still use my old TiVo box? You can! Put it in another room, and you can watch Virgin Media TV in another part of the house. … You’ll have to connect the old TiVo box to your router directly via Ethernet cable to do so, but it means you won’t lose any of those precious episodes of Planet Earth you’ve been hoarding.

How can I get out of my Virgin Media contract without paying?

If you are a Virgin customer and you are out of contract, you’re free to leave at any point and just need to give 30 days’ notice. As the most competitive prices are usually reserved for new customers, you are likely to get a better deal if you switch to a new provider.

What is virgin early disconnection fee?

How Do I Calculate my Early Disconnection Fee? We’d charge a 4 month Early Disconnection Fee as this is the remaining period after the standard 30 day notice period we ask for when downgrading or removing services. During the 30 day notice period we charge the normal monthly cost for the services.

Do I have to give 30 days notice to leave Virgin Media?

If you’re on a 30 day rolling contract or you decide to leave us after your minimum fixed term contract period, you’ll just need to give us 30 days’ notice.

How long do you have to leave Virgin Media to be a new customer?

Thank you for reaching out to us in our community, to take the account in another name as a brand new customer you would first need to give a 30 days notice then not be a customer for a further 30 days then would be able to take a new customer deal.

How can I get a better deal with Virgin Media?

14 top Virgin haggling tipsDo a channel audit. … Timing is crucial. … Benchmark the best deal. … If it’s the TV you want, tell ’em you’re happy with Freeview. … Get through to the retentions department. … Use charm, chutzpah, cheek… and a smile. … Use the phrases that pay.More items…•

How do I cancel my contract with Virgin Media?

You can request a standard cancellation by calling Virgin Mobile customer services on 789. This is available from Monday-Friday 8am-11.59pm, Saturday 8am-11.59pm, Sunday 8am-11.59pm. If you’re cancelling your contract within the first 14 days, you may still be within Virgin’s cooling off period.

How can I reduce my Virgin Media package?

To downgrade, ring 150 from your Virgin Media phone or mobile, Alternatively, you can call 0345 454 1111 from any other phone.

Can Virgin charge me for moving house?

If you are still under contract with Virgin Media, you want to move house, but Virgin Media is not available at your new property, it will still charge you an early exit fee regardless of that fact.